Covid-19 Property and FM Planning had three main phases that required a property and facilities response:

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• Phase 1: Lock down and safe working for essential workers

• Phase 2: Phased introduction of a “new normal” working

• Phase 3: Implement long term changes to property and FM solution

 

To a large degree a lot of the planning for Phases 1 and 2 is complete.

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For occupier clients, making sure that lessons learnt from both Phase 1 and Phase 2 are vital to long term planning. Depending on the sector some clients are currently discussing reducing portfolio requirements by up to 70% and radically changing what property is used for. This almost inevitably will change the quantity of services required from the FM market and potentially change the economics of the sector.

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The impact of COVID-19 on individual organisations property and FM will vary, but almost certainly will be affected by some or all of the following:

• reduced budgets

• uncertainty of future income

• significant changes to the way the organisation works (impacting amount of property needed)

• changes to FM specification and the way buildings are used and managed.