

From Instinct to Insight: The Evolution of Data in Facilities Management
Increasing maturity of data management enhances decision-making, operational efficiency, and overall business performance. However, most organisations lack a clear data strategy across their FM service


Why Workplace Strategy must go beyond "Improving the Environment”
In FM, "workplace strategy" is often synonymous with improving the physical office environment. However, this misses the bigger picture.


Transforming Facilities Management with Artificial Intelligence
The Role of Artificial Intelligence in Transforming Facilities Management: Boost efficiency, sustainability & secure stakeholder buy-in.


Avoiding Chaos at the End of a PFI Contract: The Importance of Maintaining an Accurate Asset Register
When a Private Finance Initiative (PFI) contract comes to an end, the transition from one contractor to another can be a...


Creating a Business Case for Implementing AI in Facilities Management
AI is no longer a futuristic concept—it has the potential to be a transformative force in FM but a strong business case is essential.


"Understanding the Basics of Total Facilities Managment (TFM) Contracts"
Total Facilities Management (TFM) is a popular method of buying FM services. It is where a number of services are bought together and there is a unifying management structure under the FM contract. Typically TFM will include the larger FM services such as the maintenance and cleaning services and would be combined with other FM services such as security, catering, mail room.


"Exploring the Pros and Cons of Service Credits: Should you include them in your FM contracts?"
Are service credits necessary in your facilities contracts? At Landmark we have had an ongoing debate about whether Service Credits are...


Remote Working (RM), and its implications for FM and property strategies.
Remote working obviously has very significant challenges for FM and property. The old usage profile for 95% of buildings of five days occupied and two empty was accepted as the norm – but that was 71% occupancy if everyone turned up for the five. We are probably now looking at less than 50%. We explore what organisations and their property and FM suppliers need to do to make sense of asset management and the potential impact on the turnover and profitability of the FM market


Take the contract out of the drawer!
Landmark & Associates have undertaken a large number of facilities management contract reviews for a wide range of clients, from single buildings to large portfolios, in the UK and internationally. We frequently find that it is very rare to find a completely compliant contract. Whilst often this is due to an inability to deliver the service properly more often than not we find that non-compliance is because both parties are unaware of what is in the contract.


Preparing for PFI Expiry
This presentation focuses on the practical steps you should take as you head towards PFI Exit. It is based on our experience gained on the exit of one of the largest PFI Exits for the Department for Works and Pensions and also supporting the exit of one of the first PFI’s in the University sector.