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About Us

Landmark work with clients to improve the performance and value for money of corporate and operational property and related facilities services.


We have been providing strategic property and facilities advice and change management support since 1997 including:


  • Procuring over £400 million of FM services


  • Value for money and FM audit reviews for over £1bn of expenditure


  • Ongoing performance alignment and improvement of relationships between clients and suppliers creating the environment for continuous improvement on over 100 contracts


  • Supporting the development of property strategies for over 1 million square metres of estates

Directors, Partners and Associates

Due to the breadth and diversity of property and facilties issues we draw together expert teams from our associates and partner organisations to deliver the best solutions and to increase the capability and performance of our clients.

Michael Ripper BSc(Hons) MSc MRICS

Michael specialises in the effective and appropriate change of property and facilities.  As well as a broad practical experience Michael is a Chartered Quantity Surveyor who has also gained an MSc in Project Management from Reading University. He was a member of the RICS FM Executive that developed the “White Book”.


Michael’s consultancy career has included significant property and facilities projects for many public and private sector clients including BBC, Essex County Council, Thames Valley Police, Fidelity, First Group, Omnicom, Siemens, and Unilever

Mike Mahon

For 16 years Mick was Executive Director & Head of Corporate Services for EMEA at MUFG is the largest Japanese bank and one of the top five global banks. His role included management of large, multi-disciplined, international & culturally diverse teams covering both Real Estate and Procurement. He successfully delivered complex business change projects, including acquisition & disposal of business operations.


Projects Mick managed at MUFG included:

  • Relocation of 2,000 London HQ staff to a new 18,000 sqm City office. Project value of £40m completed on time & budget

  • Reduced EMEA property costs by 30% during a period of significant business & head count growth

  • Acquired and set up new offices & data centres in Istanbul, Dubai, Doha, Abu Dhabi, Bahrain, Amsterdam, Paris, Moscow, St Petersburg

  • Centralised EMEA wide Procurement operations & leveraging buying power

  • Implemented a pan European insurance program saving £3m pa & enhancing cover

  • Revised the banks business travel & expense policy, negotiated centralised outsourced booking agent for EMEA, saving £1.5m pa and enhancing service

  • Implemented new ‘procure to pay’ IT system for EMEA regions Procurement & Accounts Payable process, improving efficiency & reduced head count costs​

Ian Elliott

Ian trained and qualified as an auditor. He has spent most of his career in senior management in industry and consultancy. For the past seventeen years he has specialised in facilities management, concentrating on change management assignments.  His role is typically to engage the team, define the Vision, develop the change plan and drive the team towards the Vision using the strategies agreed.


Ian's experience has included Head of Estates for the DTI, MD of major FM supplier, consultancy experieince for BBC, Centrica, NSN, and Sun Microsystems

Patrick O'Connell OBE, MCIPS, CIWFM

Patrick has had extensive experience in the public sector, in particular, with the Department for Work and Pensions (DWP) Estates department.


Latterly Patrick has managed a client’s Capital Work Programme and worked with a leading LLP on a large PFI contractual dispute.


As Head of Estates for DWP his role included:​

  • strategically managing the DWP’s contract for Estate services through a single contractor under the      PRIME PFI contract.

  • Corporate and Operations estate change management - ensuring that day-to- day issues and larger business projects have the right estate infrastructure to meet their needs at reduced cost where possible;

  • Performance management and contract performance

  • Estates strategy including;

    • Reducing the size of DWP’s Corporate Centre estate footprint by delivering an estates rationalisation programme that delivered significant savings and ensured it meets sustainability and climate change targets to reduce the department’s carbon footprint;

    • Developing and delivering strategic solutions that support the delivery of SR10 estate target (£119m), SR13 (£51m) and contractual savings £55m for 2013/14

Dr Rob Harris

Rob is a director Ramidus Consulting working with private and public sector occupiers, helping to prepare premises and workplace strategies.  He has a wealth of experience – over 25 years – and he offers practical advice, based on practical experience.  Specifically, Rob’s skills lie in briefing, business casing, defining needs, option appraisal and work style strategies. Rob is enormously experienced at setting up, undertaking and managing consulting projects.


He is accustomed to writing reports that must withstand public and Board-level scrutiny including Thames Valley Police, City Corporation.

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Michael Ripper
Mike Mahon
Ian Elliot
Emma Coss
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