

Macro Workspace
Michael Ripper, Director at Landmark and Associates, was invited by Mace Macro to be on their Workplace Discussion Panel. His presentation argued “it is not a good starting point to assume any strategy must include “improving the workplace experience” irrespective of the wider business drivers” and Michael’s views presented at the Discussion are included in this blog. Mace Macro had commissioned a report on the Workplace . Procurement, people and productivity: a new dawn for


Service Credit – should you include them on your facilities contracts?
A number of organisations using Service Credits have had mixed fortune operating them. I thought it would be interesting to ask colleagues who have worked with Landmark & Associates for their own views and experiences. In the end I had some strongly worded positions and 3 arguments have been included in this blog (2 against service credits and 1 for – sorry for the lack of balance but happy to hear other experiences). contributors are Emma Coss, Ian Elliott and Mick Mahon. Ag